Desktop Support Specialist

6 days ago


Noida, Uttar Pradesh, India ICCS Full time
Job Description

We are seeking a highly skilled and motivated Desktop Support Specialist to join our team at ICCS. This is an exciting opportunity for someone who is passionate about providing excellent technical support and wants to grow with our organization.

About the Role:
  • Provide timely and effective technical assistance to employees, ensuring minimal disruption to their work.
  • Troubleshoot and resolve hardware and software issues, including installing, configuring, and updating systems.
  • Monitor and update the internal ticketing system, ensuring accurate tracking and resolution of incidents.
  • Collaborate with other teams to provide seamless end-to-end support for Operating System installations, upgrades, and troubleshooting Enterprise applications.
Requirements:
  • Bachelor's Degree in IT, Computer Science, or related field.
  • At least 6 months to 3 years of experience in BPO IT Support.
  • Strong knowledge of hardware, software, and network systems.
  • Excellent communication and problem-solving skills.
What We Offer:
  • A competitive estimated salary of ₹450,000 - ₹600,000 per annum, depending on experience.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application. We look forward to hearing from you



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