Cultivating Exceptional Customer Experiences

2 weeks ago


Solapur, Maharashtra, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 36,000
Job Title: Customer Support Specialist

We are seeking a highly skilled and experienced Customer Support Specialist to join our team.

Job Description

This is a full-time role for a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.

Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.

You will work on-site in Ahmedabad, providing support to our clients and ensuring their needs are met.

Key Responsibilities:
  • Provide exceptional customer service and support
  • Address customer inquiries and concerns in a timely and professional manner
  • Resolve customer issues and complaints efficiently
  • Maintain positive customer relationships and build trust
  • Work collaboratively with internal teams to resolve customer issues
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to problem-solve and multitask
  • Attention to detail
  • Positive and patient attitude
  • Experience in a customer service role (preferably in a similar industry)
Benefits:

We offer a competitive compensation package, including:

  • Starting CTC: INR 26,000 per month
  • Maximum CTC: INR 36,000 per month
  • Night shift allowance for above 40 hours
  • Food provided during shifts
  • Cab facility from 9 PM to 6 AM
  • Relocation assistance for 5 days

We believe in providing our employees with a supportive and inclusive work environment, and we strive to attract and retain top talent by offering a range of benefits and opportunities for growth and development.



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