International Customer Service Representative

5 days ago


Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

We are seeking a highly skilled and experienced international chat support specialist to join our team.

The ideal candidate will have a strong background in providing exceptional customer service, with excellent written English and typing skills. They must be able to handle multiple live chat conversations simultaneously, resolve product or service-related issues professionally, and maintain accuracy, clarity, and customer satisfaction in every chat.

Key Responsibilities:
  • Manage and resolve customer inquiries via live chat in a timely and professional manner.
  • Maintain accurate and up-to-date records of all customer interactions.
  • Provide excellent customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Collaborate with the support team to ensure seamless communication and high-quality service delivery.
Requirements:
  • Minimum 1 year of experience in international chat support.
  • Excellent written English and typing skills (35+ WPM).
  • Strong problem-solving and multitasking ability.
  • Comfortable with night shifts and rotational week-offs.
  • Good knowledge of customer service tools (CRM/chat platforms).


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