
Lead Banking Services Advisor
1 week ago
About the Role:
We are looking for a skilled Customer Service Representative to handle customer interactions related to banking services. The ideal candidate will have excellent communication skills and an interest in financial services.
Main Responsibilities:
- Provide support to customers via inbound/outbound calls regarding banking products and services
- Assist customers with account information, transactions, loans, and credit card queries
- Offer accurate solutions and resolve customer issues promptly
- Maintain high levels of customer satisfaction through effective issue resolution
- Document customer interactions and update records accordingly
Requirements:
- 2-4 years of experience in a customer-facing role
- Any Graduate qualification (preferably in Finance, Commerce, or related fields)
About Us:
A leading provider offers innovative solutions for the banking industry.
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