
Operational Coordinator
2 days ago
We are seeking a highly skilled and dedicated individual to fill the role of Process Associate.
- This position involves proactively contacting prospective clients from provided leads and directories to engage in meaningful conversations with high net worth individuals (HNI) and ultra high net worth individuals (UHNI)
- The successful candidate will have excellent communication skills, both verbal and written, in Hindi and English
Responsibilities:
- Contacting prospective clients through proactive calls from provided leads and directories
- Engaging in meaningful conversations with HNI and UHNI in a polished, professional tone
- Cleanly communicating the value of our premium products and offerings
- Qualifying potential leads and scheduling appointments/meetings for our Sales Team
- Maintaining and updating call records, feedback, and follow-ups using CRM tools
- Handling basic client queries and routing complex concerns appropriately
- Working closely with internal teams to ensure a seamless client experience
Requirements:
- Excellent command of both Hindi & English – verbal and written
- A pleasing personality with outstanding telephone etiquette
- Strong interpersonal and persuasive skills
- Prior experience in tele calling, customer support, or sales coordination is a strong advantage
- Comfort in speaking with high-value clients confidently and professionally
- Ability to work independently, stay organized, and meet appointment targets
Key Skills:
- English
- Hindi
- Telephoning
- Customer Support
- Sales Coordination
About Us:
We value professionalism, integrity, and teamwork. We offer a dynamic work environment and opportunities for growth and development.
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