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Dental Sales Support Specialist

2 months ago

Mumbai, Maharashtra, India Illusion Dental Laboratory Full time
Company Overview

Illusion Dental Laboratory is a leading provider of high-quality dental restorations, renowned for timely delivery and exceptional customer service. With a strong emphasis on technical expertise, personal relationships, and dependable results, we strive to set the standard in our industry.

We take pride in utilizing only the best restorative systems, including Bruxzir, Lava, Zirconia, Tilite, PFM, and All-Ceramic. Our commitment to excellence has earned us a reputation as a trusted partner for dentists and patients alike.

About the Role

As a Sales Coordinator at Illusion Dental Laboratory, you will play a vital role in supporting our sales team with daily operations and administrative tasks. This includes processing customer orders, maintaining accurate records, and providing top-notch customer service.

This full-time position demands 1-3 years of relevant experience in sales support or customer service. If you possess exceptional communication skills, attention to detail, and a passion for delivering outstanding results, we encourage you to apply.

Key Responsibilities
  • Support the sales team in daily operations and administrative tasks
  • Process customer orders and ensure timely delivery of products
  • Maintain and update customer records in our CRM system
  • Communicate with customers to provide product information and resolve inquiries
  • Analyze sales data to generate reports and monitor sales performance
  • Assist in coordinating sales meetings and presentations
  • Work closely with other departments to ensure seamless customer service and support
Requirements
  • At least 1-3 years of experience in sales support or customer service
  • Proficiency in customer relationship management tools and software
  • Strong sales support skills to facilitate smooth order processing and customer interactions
  • Exceptional communication skills for effective interactions with clients and team members
  • Ability to analyze sales data and provide insightful reports and suggestions
  • Excellent problem-solving skills to address any issues that arise promptly and efficiently
  • Strong time management skills to prioritize tasks and meet deadlines
  • Attention to detail to ensure accuracy in all sales activities and documentation
Compensation and Benefits

The estimated salary for this role is ₹8,00,000 per annum, commensurate with experience. We offer a comprehensive benefits package, including medical insurance, retirement planning, and opportunities for professional growth and development.