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2 days ago
We are seeking an accomplished Network Support Specialist to join our team. In this critical role, you will be responsible for providing top-notch technical assistance to our clients and partners, ensuring their success in a rapidly evolving digital landscape.
Job Description:This position requires strong expertise in network protocols and technologies, including TCP/IP, DNS, IP routing, HTTP/HTTPS, Remote Access VPN solutions, IPSEC, PKI & SSL, Authentication Protocols (LDAP, RADIUS, etc.).
Required Skills and Qualifications:- Previous experience in a technical support environment is mandatory.
- Excellent written and verbal communication skills - Fluent in Japanese and Business level in English.
- Strong ability to independently debug complex networks with mixed media and protocols.
- Ability to work well in a diverse team environment.
- Attention to detail, fast learner, and excellent communication skills.
- Opportunity to work on cutting-edge projects with a talented team.
- Chance to expand your skill set and gain new experiences.
- A dynamic work environment that encourages collaboration and innovation.
- Travel to customer sites for critical situations as required.
- Provide 24/7 on-call support as needed.
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