Exceptional Application Support Specialist

13 hours ago

Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 20,80,000 - ₹ 22,16,000
Senior Technical Support Professional

About the Role:

We are seeking a highly skilled Senior Technical Support Professional to deliver exceptional application support to our customers. This role involves resolving complex solution issues in collaboration with multiple stakeholders.

Key Responsibilities:

  • Drive the resolution of escalated and complex solution issues in partnership with cross-functional teams.
  • Implement process improvements to enhance solution and service reliability.
  • Maintain deep expertise on end-to-end solution architecture, performance engineering, and relevant SaaS tools or business processes and industry domain.
  • Own customer solutions and optimize solution stability and service quality, driving increased customer satisfaction, consumption, and adoption.
  • Engage early in customer implementation projects to provide solution design and architecture inputs from operability and reliability perspectives.

Required Skills and Qualifications:

  • Bachelor's degree, preferably in a STEM field, and minimum 8-10 years of experience in Customer Support or Product Support.
  • Strong Supply Chain domain experience and Warehouse Management System Knowledge.
  • Proven Techno-Functional Expertise, tech-savvy, able to rapidly adapt to new technologies.
  • Experience managing ERP products is advantageous.
  • Provide technical leadership during critical major incidents.
  • ITIL Certification.
  • Demonstrable experience, thorough knowledge, and interest in Cloud native architecture, Distributed micro-services, Multi-tenant SaaS solution, and Cloud Scalability, performance, and High availability.
  • Experience with API management platforms, providing, consuming RESTful APIs.
  • Proficiency with various tools such as AppD, Splunk.
  • Experience managing teams is beneficial.

  • Exceptional Customer Support Specialist

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative. As a key member of our customer service department, your primary goal will be to deliver exceptional customer satisfaction by providing timely and effective support through various communication...

  • High-Level Dot Net Application Support Specialist

    5 days ago

    Coimbatore, Tamil Nadu, India beBeeDotnetapplication Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    We are seeking a seasoned professional to join our organization as a Dot Net Application Support Specialist.The ideal candidate will possess strong technical skills in .Net Core, C#, and SQL database management. Additionally, they should have excellent problem-solving abilities, effective communication skills, and experience working with DevOps tools such as...

  • IT Support Specialist

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeHardware Full time ₹ 40,00,000 - ₹ 80,00,000

    Job TitleWe are seeking an experienced IT Support Specialist to deliver technical assistance and troubleshooting expertise to ensure seamless system operation.The ideal candidate will possess a strong background in desktop computer support, printer maintenance, and hardware repair. Proficiency in resolving network issues and installing new equipment is also...

  • IT Support Expert

    5 days ago

    Coimbatore, Tamil Nadu, India beBeeSpecialist Full time ₹ 35,00,000 - ₹ 70,00,000

    IT Service Desk SpecialistWe are seeking a highly skilled and innovative IT Service Desk Specialist to support our team.Job Responsibilities:Provide exceptional support, guidance, and training to end-users for various IT devices, applications, or processes.Record, update, and escalate support issues to the next level promptly.Support all IT onboarding...

  • Project Support Specialist

    5 days ago

    Coimbatore, Tamil Nadu, India beBeeClient Remote Work Freelance Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Project Support SpecialistYou will play a crucial role in the Client Service Operations team, ensuring seamless project execution and management.Key Responsibilities:Deliver exceptional client servicing skills to support ongoing projects.Collaborate with the team to drive business growth and improve processes.Our organization values flexibility and...

  • Application Quality Specialist

    2 hours ago

    Coimbatore, Tamil Nadu, India beBeeApplication Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Application Quality SpecialistThis role is part of a transformation project to replace an existing Liquidity Management application with Oracle Banking Liquidity Management. As an Application Quality Specialist, you will be responsible for ensuring the system meets Bank's internal policies and requirements through thorough testing and...

  • Customer Support Specialist

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 80,00,000

    We are seeking an experienced Customer Support Specialist to join our team. This role requires exceptional communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.About the Role:This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support. As a Customer...

  • Visa Application Specialist

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeVisaApplication Full time ₹ 72,00,000

    Job Overview:The Associate - Visa Application Specialist will provide end-to-end support to students navigating their visa application journey, ensuring timely and accurate processing of applications.Main Responsibilities:Collaborate with applicants to complete visa application forms and gather required documentation.Verify documents for accuracy and...

  • Sales Application Support Specialist

    2 weeks ago

    Coimbatore, Tamil Nadu, India Avantor Full time US$ 80,000 - US$ 1,20,000 per year

    The Opportunity:Under limited supervision, provide advice and support on a range of products using their technical resources along with sales skills. May assist in preparing product documentation. Demonstrate how to use new products and/or services.Avantor is looking for a Sales Application Support Specialist. The associate will be responsible for providing...

  • Application Development Lead

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeApplication Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Lead Application Specialist">This role requires an experienced professional to lead the application development process and ensure successful implementation.The ideal candidate will have a strong understanding of software engineering principles, proficiency in SAP EWM, and experience designing and developing applications.A subject matter expert with...