
IT Support Expert
2 days ago
We are seeking a highly skilled and innovative IT Service Desk Specialist to support our team.
Job Responsibilities:- Provide exceptional support, guidance, and training to end-users for various IT devices, applications, or processes.
- Record, update, and escalate support issues to the next level promptly.
- Support all IT onboarding activities for end-users.
- Work with our internal IT teams on system testing, integration, and maintenance.
- Engage in discovering new IT business tools to support our business users and internal IT teams.
- Seek, suggest, evaluate, and implement process and technology improvements.
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great team player.
- 24/7 rotational shifts and weekend offs. Work from office mandatory.
- Excellent communication skills, comfortable working with various stakeholders.
- Strong troubleshooting skills, bug-finding, and resolution.
- Ability to work independently within a diverse global team.
- IT software and hardware troubleshooting knowledge and skills (Windows 10, macOS, iOS, Android, Google Suite, and Microsoft Environment).
- Graduate degree in any stream from an accredited institution.
Our company is a trusted global innovator of business and technology services. We serve major clients worldwide and are committed to helping them innovate, optimize, and transform for long-term success.
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System Support and Operations Expert
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Technical Support Expert
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SAP Finance Expert
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Data Expert
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Hindi Language Expert
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Expert Finance Transformation Leader
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Database Support Specialist
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System Support Specialist
22 hours ago
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