System Support and Operations Expert

24 hours ago

Coimbatore, Tamil Nadu, India beBeeSystem Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: System Support and Operations Expert">

About the Role

The ideal candidate will be responsible for ensuring our systems, hardware, tools, and services run securely, reliably, and efficiently.

This role requires a blend of infrastructure management with IT execution, ideal for someone who enjoys solving practical problems and keeping things running behind the scenes.

Key Responsibilities:

  • Systems Monitoring & Support
  • Monitor uptime, system health, and performance across development and production environments
  • Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
  • Perform root-cause analysis and collaborate with teams to resolve recurring issues
  • Infrastructure, Security & Automation
  • Configure machines, access controls, and user permissions for team members
  • Support secure practices such as system hardening, OS patching, and routine compliance audits
  • Assist in workflows and contribute to improvements and documentation
  • Hardware, Tools & Vendor Management
  • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses
  • Work with vendors for equipment purchases, service warranties, and support escalations
  • Track inventory, machine handovers, and replacement cycles using internal systems
  • Team Enablement & Documentation
  • Act as a first point of contact for internal requests
  • Maintain documentation, runbooks, and asset registers
  • Collaborate cross-functionally to ensure smooth operational workflows

Requirements:

  • 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
  • Hands-on experience with Linux/macOS systems, basic networking, and cloud services
  • Familiarity with monitoring/logging tools and remote access tools
  • Exposure to CI/CD tools, Git, basic scripting, or task automation
  • Strong coordination, follow-up, and communication skills

We are seeking a skilled professional who can work collaboratively on global projects with US-based startups, VCs, and product teams.

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