
System Operations Expert
3 days ago
The Business Systems Specialist plays a vital role in the Sales Operations team, ensuring the accuracy and usability of sales tools.
This role is responsible for:
- Triage Level 2 tickets to the right stakeholders with required information.
- Assist in scheduled maintenance of the systems via data migrations.
- Maintain SLA targets.
- Manage access and visibility related issues.
- Assist with documentation of best practices and usage.
Our ideal candidate should have at least 8+ years of professional experience in an IT/Salesforce Helpdesk role or Salesforce certified. Experience with sales processes and sales environment is a plus.
Requirements- Proficient in Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, and ClosePlan.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently and as part of a team.
Why Join Us?
We offer a dynamic and supportive work environment that fosters growth and development. Our employees are innovators who shape the future of cybersecurity. We value ongoing learning and respect each employee as a unique individual.
BenefitsWe offer a range of benefits to support our employees' wellbeing, including:
- Professional development opportunities.
- Ongoing training and education programs.
- A supportive and inclusive work environment.
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