Technical Support Specialist Role

5 days ago


Mumbai, Maharashtra, India Waystone Full time

**Job Summary: Technical Support Specialist Role at Waystone


We are seeking a highly skilled Technical Support Specialist to join our team at Waystone. As a key member of our IT department, you will be responsible for providing first-level technical support and resolving complex issues.


**Key Responsibilities


  • Support the IT team in all aspects of technical service desk management, project tasks, and monitoring.
  • Stay up to date with all relevant technology hardware and software to provide the first level of support.
  • Assist in disaster recovery testing and support for any production disaster recovery incidents.

**Requirements


  • Minimum of 2 years in a helpdesk role.
  • Outstanding time management, organizational skills, oral/written communication skills, critical thinking, and attention to detail.

**What We Offer


This role provides an excellent opportunity to grow your career in a collaborative and supportive environment, working on exciting projects and developing new skills.



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