Technical Support Specialist Role
5 days ago
**Job Summary: Technical Support Specialist Role at Waystone
We are seeking a highly skilled Technical Support Specialist to join our team at Waystone. As a key member of our IT department, you will be responsible for providing first-level technical support and resolving complex issues.
**Key Responsibilities
- Support the IT team in all aspects of technical service desk management, project tasks, and monitoring.
- Stay up to date with all relevant technology hardware and software to provide the first level of support.
- Assist in disaster recovery testing and support for any production disaster recovery incidents.
**Requirements
- Minimum of 2 years in a helpdesk role.
- Outstanding time management, organizational skills, oral/written communication skills, critical thinking, and attention to detail.
**What We Offer
This role provides an excellent opportunity to grow your career in a collaborative and supportive environment, working on exciting projects and developing new skills.
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