
IT Support Specialist
1 week ago
About Us
We are looking for a highly skilled IT Support Engineer to join our team. The ideal candidate will possess strong troubleshooting skills, a proactive mindset, and the ability to work independently while collaborating with colleagues worldwide.
This is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing remote support for employees' hardware, software, and connectivity issues. You will also be tasked with maintaining documentation for IT support procedures, managing user accounts and permissions across various tools, and implementing IT security best practices to protect sensitive data.
To be successful in this role, you will require a bachelor's degree in Information Technology, Computer Science, or a related field, as well as 3+ years of experience in IT support, systems administration, or similar fields. You should have strong knowledge of Windows, macOS, and Linux environments, and experience with Google Workspace / Office 365 administration. Additionally, you should be familiar with VPNs, firewalls, endpoint protection, and security best practices.
This is a fantastic opportunity to grow your career and work with a talented team. As an IT Support Engineer, you will be responsible for:
- Providing remote support for employees' hardware, software, and connectivity issues
- Maintaining documentation for IT support procedures
- Managing user accounts and permissions across various tools
- Implementing IT security best practices to protect sensitive data
The ideal candidate will be able to demonstrate excellent troubleshooting, communication, and documentation skills, as well as the ability to work independently in a remote environment and collaborate across time zones. If you are a motivated and organized individual with a passion for IT, we would love to hear from you
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