Customer Support Specialist

20 hours ago


Gwalior Jabalpur Bhilwara, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 6,00,000
  • Key Responsibilities:
    • The Customer Service Representative is responsible for providing expert guidance and support to customers.
    • Responsibilities include answering inquiries, troubleshooting issues, and offering personalized solutions to meet customer needs.
    • This includes handling a wide range of topics, from product information and order status to technical support and billing questions.
  • Documentation:
    • The representative is expected to document all interactions accurately in a CRM or a specific customer management system.
  • Professionalism:
    • They are a key point of contact for the customer and are expected to maintain a professional and empathetic demeanor to ensure customer satisfaction.
  • Requirements:
    • This position requires strong problem-solving skills, patience, and the ability to work in a fast-paced environment while handling multiple inquiries.


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