Sales Support Specialist

4 weeks ago


Chennai, Tamil Nadu, India BDP International Full time

About BDP International:

We are a dynamic team that celebrates our unique diversity and close-knit community atmosphere, fostering a culture of collaboration and innovation.

Our core values are built on a foundation of mutual respect, open communication, and a shared commitment to excellence.

We offer exciting career opportunities for individuals seeking to be part of a global community that values growth, development, and teamwork.

Responsibilities:

  • Customer Interaction: Establish and maintain strong business relationships with customers, providing exceptional service and support.
  • Booking Coordinator: Process booking orders accurately, confirm bookings, and follow up on required documents, ensuring seamless operations.
  • Sales Support: Assist in drafting quotes, following up on proposals, and maintaining positive business relationships with clients, providing ocean and air freight rate quotations.
  • Market Analysis: Utilize market knowledge to identify sales opportunities, research and analyze competitive and industry trends.
  • Coordination: Collaborate with team members and other departments to ensure efficient operations, coordinating sales efforts and administrative tasks.
  • Administrative Tasks: Handle administrative tasks such as invoicing, quotation, and documentation, managing and building long-term relationships with carriers and stakeholders.

Qualifications:

  • Experience: Minimum 5 years of experience in the freight forwarding industry, with the ability to manage a team of sales professionals.
  • Skills: Strong communication skills, proficiency in sales management software, and the ability to negotiate and close deals, with knowledge of rate management processes and carrier rate sheets.
  • Education: Graduate degree or higher, with certifications related to logistics and freight forwarding an added advantage.
  • Personal Attributes: Detail-oriented with strong organizational skills, ability to work independently and as part of a team, with strong problem-solving skills and the ability to handle multiple tasks simultaneously.


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