Biotech Field Specialist

3 weeks ago


Ahmedabad, Gujarat, India Premas Life Sciences Pvt Ltd. Full time
Job Summary

Premas Life Sciences Pvt Ltd. is seeking a highly skilled Field Application Scientist to join our team. As a key member of our customer support organization, you will play a critical role in ensuring the success of our customers in the biotech industry.

Key Responsibilities
  • Coordinate new installations, including facility inspections and instrument validation, to ensure seamless customer onboarding.
  • Troubleshoot complex technical issues related to customer skills, biochemistry, assay design, experimental design, software, and instruments.
  • Develop and maintain strong relationships with customers in assigned territories, providing exceptional support and guidance.
  • Contribute to the growth of product usage and support sales efforts through technical presentations and demonstrations.
  • Act as a key liaison between customers and internal teams, providing valuable feedback to inform product development and marketing strategies.
  • Collaborate with cross-functional teams to develop and improve key company processes, driving excellence in customer support.
Requirements
  • At least 2 years of biotech experience, with a preference for prior field experience supporting customers using sequencing or array technologies.
  • Demonstrated expertise in next-generation sequencing sample prep technologies and protocols, as well as experience with commonly-used sequencing data analysis software applications.
  • Excellent problem-solving skills, with the ability to communicate complex technical information effectively.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and internal stakeholders.
  • Willingness to travel up to 50% of the time, with a valid passport and ability to obtain necessary visas.
What We Offer

Premas Life Sciences Pvt Ltd. offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to make a meaningful impact in the biotech industry, we encourage you to apply for this exciting opportunity.



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