Senior Field Application Specialist

3 weeks ago


Ahmedabad, Gujarat, India Premas Life Sciences Pvt Ltd. Full time
Job Summary

Premas Life Sciences Pvt Ltd. is seeking a highly skilled Field Application Scientist to join our team. As a key member of our customer support organization, you will be responsible for providing technical expertise and support to our customers in the field.

Key Responsibilities
  • Coordinate new installations, including facility inspections and instrument validation.
  • Troubleshoot issues related to user technical skills, biochemistry, assay design, experimental design, software, and instruments.
  • Develop and maintain positive relationships with customers in assigned territory.
  • Help maintain and increase product usage, and support sales efforts through technical presentations and demonstrations.
  • Act as a key contributor of customer feedback to marketing and product development teams.
  • Develop and improve key company processes that support our mission of building a world-class customer support organization.
Requirements
  • At least 2 years of biotech experience preferred.
  • Prior field experience supporting customers using sequencing or array technologies preferred.
  • Demonstrated experience with next generation or high throughput sequencing sample prep technologies and protocols preferred.
  • Demonstrated understanding of commonly-used sequencing data analysis software applications preferred.
  • Demonstrated bioinformatics expertise and experience with handling and analyzing next generation sequencing or array data is a huge plus.
  • Outstanding problem solving skills.
  • Excellent communication skills in English.
  • Good interpersonal skills.
  • Must be willing to travel up to 50% of the time.


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