HR Delivery Specialist

3 weeks ago

Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

The HR Delivery Partner is an intermediate-level position responsible for delivering day-to-day support in coordination with the Human Resources team. The overall objective of this role is to provide a range of HR services to client groups within Citi.

Key Responsibilities:

  • Work across a range of HR onboarding-related processes, including the implementation of Global enterprise policies, such as Employment of relatives, re-hire eligibility, time in position, and Background screening.
  • Manage a queue of tickets raised on an internal system and ensure timely, accurate, and error-free processing.
  • Assist with the management of HR issues related to employees and provide advice and guidance on related Citi policy and procedures.
  • Liaise with Talent Acquisition, HR Business Partner/Delivery partner, and other HR Teams where appropriate.
  • Assist with projects associated with the role, such as process simplification, data analysis, dashboards, Voice of the Employee (VOE) Action Planning, site-specific activities, and ad hoc project requests, as required.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

  • 0-2 years of relevant experience
  • Consistently demonstrates clear and concise written and verbal communication.
  • Proficiency with Workday and Service-now.
  • Worked in the banking/financial industry.

Education:

  • Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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