Senior Customer Support Specialist Position Available

5 days ago


Mumbai, Maharashtra, India beBeeProblem Full time ₹ 48,00,000 - ₹ 72,00,000

Customer Support Role

We are seeking an experienced Customer Support Professional to deliver exceptional support services through diverse communication channels.

Key Responsibilities:

  • To provide timely and effective resolutions to customer complaints and queries.
  • To respond to customer inquiries in a professional and courteous manner.
  • To maintain accurate records of customer interactions and resolutions.
  • To collaborate closely with the finance team to resolve financial issues.
  • To adhere to established policies and procedures at all times.

Requirements:

  • A minimum of 6 months experience in a relevant field is required.
  • Excellent communication and problem-solving skills are essential.
  • Ability to work effectively in a hybrid environment (3 days work from home, 2 days work from office) is necessary.
  • Proficiency in using Microsoft Office and other software applications is expected.
  • Ability to work independently with minimal supervision is required.


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