Institutional Liability Relationship Manager

Job Title: Relationship Manager Institutional Liabilities

This is a Relationship Management position focusing on Institutional Liabilities. We are looking for a professional who can drive sales and originate new relationships with clients in the cash-rich segments of companies, particularly MNCs and E-commerce businesses. The ideal candidate will have prior experience in liabilities, cash management, new-age payment methods, and transaction banking.

Key Responsibilities:

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• Originate new relationships with clients in the cash-rich segments of companies, including MNCs and E-commerce businesses.\
• Drive sales and revenue growth through effective relationship management and business development skills.\
• Leverage existing relationships with intermediaries, such as law firms, CA/CS firms, and consultancy firms, to source deals in the M&A and PE/VC space.\
• Support regional sales heads in implementing liabilities strategy and meeting revenue budgets.\
• Identify and focus on appropriate market segments, analyzing key requirements and positioning DBS Bank offerings to meet client needs.\
• Support commercialization of various product rollouts catering to identified client segments.\
• Manage commercial liabilities portfolios and acquire new commercial liabilities business.\
• Develop and maintain strong relationships with clients, internal stakeholders, and external partners.\
• Maintain a deep understanding of regulatory guidelines, financial markets, and products to provide valuable insights to clients.\
• Stay up-to-date with industry trends, competitor analysis, and market developments to inform business strategies.\
• Analyse data and metrics to measure performance, identify areas for improvement, and inform business decisions.\
• Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experience.\
• Develop and implement effective risk management strategies to mitigate potential risks and ensure compliance with regulatory requirements.\
• Provide regular updates and reporting to senior leadership, highlighting successes, challenges, and areas for improvement.\
• Bachelor's degree in a relevant field, preferably with postgraduate qualifications or certifications.\
• Prior experience in sales, relationship management, or business development, preferably in the financial services industry.\
• Strong communication, interpersonal, and negotiation skills, with the ability to build and maintain relationships with diverse stakeholders.\
• Proven track record of driving sales growth, originating new business, and delivering results in a fast-paced environment.\
• Familiarity with financial markets, products, and regulations, particularly in the context of institutional liabilities.\
• Able to work independently, prioritize tasks, and manage multiple projects simultaneously while maintaining a high level of productivity.\
• Excellent problem-solving, analytical, and critical thinking skills, with the ability to adapt to changing circumstances and priorities.\
• Knowledge of database management systems, CRM software, and other technology platforms used in sales and relationship management.\
• Proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.\
• Familiarity with Google Workspace (formerly G Suite) and other cloud-based productivity tools.\
• Ability to travel occasionally, both domestically and internationally, to attend meetings, conferences, and training sessions.\
• English language proficiency, with excellent written and verbal communication skills.\
• Good understanding of cultural differences and sensitivity to working in a multicultural environment.\
• Willingness to learn, adapt, and evolve with the organization and industry.\
• Alignment with DBS Bank's values, culture, and behaviors, particularly in relation to customer focus, teamwork, and innovation.\
• Passion for delivering exceptional customer experiences and exceeding expectations.\
• Ability to maintain confidentiality and handle sensitive information with discretion.\
• Flexibility to work in a dynamic environment with changing priorities and deadlines.\
• Commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.\
• Ability to collaborate with colleagues across functions, departments, and locations to achieve shared goals and objectives.\
• Strong analytical and problem-solving skills, with the ability to break down complex problems into manageable components.\
• Excellent time management and prioritization skills, with the ability to balance multiple tasks and responsibilities.\
• Proactive approach to seeking feedback, learning from mistakes, and implementing improvements.\
• Strong attention to detail, with a keen eye for quality and accuracy in all aspects of work.\
• Capacity to think strategically, innovate, and bring new ideas to the table to drive business growth and success.\
• Results-driven and goal-oriented, with a strong sense of accountability and ownership.\
• Team player with a positive attitude, open communication style, and willingness to support colleagues.\
• Adaptability, resilience, and flexibility in the face of change, uncertainty, or unexpected challenges.\
• Commitment to diversity, equity, and inclusion, with a passion for fostering a welcoming and inclusive work environment.\\