Customer Experience Specialist

Ensuring Exceptional Customer ServiceAbout the RoleWe are seeking a highly skilled and experienced customer service professional to join our team. As a customer service representative, you will be responsible for providing exceptional service and support to our customers.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a timely...

Customer Experience Manager    We are seeking an experienced and results-driven Customer Experience Manager to lead our customer engagement efforts.About the Role:Develop and implement strategies to enhance customer satisfaction and retention.Manage customer relationships, resolve issues, and provide exceptional service.Collaborate with cross-functional...

Job Overview:We are seeking a skilled Customer Experience Implementation Engineer to join our team, focusing on CXM programs in APAC & EMEA regions. Our implementation platforms include Medallia and Qualtrics.Key Responsibilities:Develop scalable, fast, and robust CX survey programs on the Medallia Experience Cloud & Qualtrics XM.Implement new features and...

Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.Provide technical and functional support to clients using Hospital Management System (HMS) or Property Management System (PMS) software.Troubleshoot application issues and provide resolution or escalate to relevant technical...

Senior CX Implementation SpecialistWe are seeking a seasoned professional to spearhead customer experience program implementations across the APAC & EMEA region, leveraging platforms such as Medallia and Qualtrics.Main Responsibilities:Design and develop scalable, high-performance CX survey programs on Medallia Experience Cloud and Qualtrics XM.Implement new...

**Logistics and Customs Specialist Role Summary:**This is an exciting opportunity to join our organization as a Logistics and Customs Specialist. In this role, you will be responsible for ensuring the smooth importation of goods by coordinating with various teams and handling customs clearance documentation.Key Responsibilities:Follow up on daily import...

Customer Experience Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This is an excellent opportunity to provide exceptional customer satisfaction in a successful large-scale housing project.The ideal candidate will have excellent verbal and written...

Job DescriptionJob Title: CRM Executive / Chat Support SpecialistCompany: Jewelry Brand E-commerce StoreLocation: Sahara Darwaja, SuratJob Timing: 9:15 AM to 6:30 PMJob Type: Full-Time, Work from OfficeNumber of Openings: 10Roles & Responsibilities:Handle customer support queries through chat and other online platformsMaintain and update customer database...

Job Title: Customer Experience ChampionAbout the RoleAs a Customer Experience Champion, you will be responsible for delivering exceptional service and support to our customers.Key Responsibilities:Engage with customers proactively to provide excellent service and support.Ensure smooth onboarding and ongoing support to enhance customer satisfaction.Address...

Customer Experience RepresentativeWe are seeking a skilled professional to deliver exceptional customer experiences through timely responses, issue resolution, and proactive feedback collection via emails, calls, and chat channels.The ideal candidate will possess excellent customer service skills, problem-solving abilities, and interpersonal skills. Strong...