Data Operations Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeDataOperations Full time

Job Title: Data Operations Specialist

Description:

  • Provide 24/7 Informatica production support and operations experience.
  • Monitor and resolve L2 application issues related to Informatica.
  • Report incidents and analyze them for resolution.
  • Meet with teams to discuss issue analysis and resolution.
  • Prepare SOPs and participate in bridge calls.
  • Manage IM/PM and work in a rotation basis on 24/7 support models.
  • Be willing to work from the office without WFH/Hybrid models.

Primary skills:

  • Informatica - Power Center Monitor, Power Center Workflow Manager, Scheduler, Power Center Designer.
  • Unix/Linux commands and scripting.
  • DWH concepts.
  • SQL/PostGres data analysis and profiling.
  • DB - Greenplum.
  • Incident and problem management.
  • L1, L2 issues analysis and resolution.
  • Business communication - user interaction, L1 training, SOP preparation.
  • Production operations and support activities.
  • Data processing and transformation - ETL.
  • Readiness to learn new technologies.
  • Flexibility to work on various tasks within operations.
  • Status reporting - WSR, DSR.
  • CAB calls.
  • Worked in Service now or any ticketing tools.
  • Knowledge of ITIL process.
  • Managing team and shift roster task assignment.

Secondary:

  • ITRS.
  • ALM.
  • Cloudera.

Benefits:

The ideal candidate will have strong technical skills, excellent business communication skills, and ability to work in a team environment.

Key responsibilities include:

Providing timely and effective support to meet business needs.

Developing and maintaining processes and procedures to improve efficiency.

Collaborating with cross-functional teams to achieve business objectives.

Identifying areas for improvement and implementing changes to enhance performance.

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