Senior Customer Engagement Manager

7 days ago


Delhi NCR, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview:

The primary objective of this role is to oversee the company's CRM system, ensuring its optimal performance and efficiency.

Key Responsibilities:

  • CRM System Management: Develop and implement strategies to enhance customer satisfaction by managing and maintaining the company's CRM system.
  • Lead Management: Oversee lead management, follow-ups, and client communications to ensure seamless workflows with sales and marketing teams.
  • Data Analysis: Analyze customer data to improve engagement and retention, identifying areas for enhancement.

Required Skills and Qualifications:

  • Candidate Profile:
  • Ability to develop and implement strategies to enhance customer satisfaction.
  • Experience in monitoring and reporting on CRM performance metrics.


  • Delhi, Delhi, India beBeeCustomerEngagement Full time ₹ 9,00,000 - ₹ 12,00,000

    Opportunities exist for experienced individuals to take on the role of Customer Engagement Managers.The position is based in Delhi and Gurgaon, with a focus on managing high net worth and ultra high net worth clients.Key responsibilities include:Upselling mutual fund products to ultra high net worth clients based on assigned databasesGenerating new leads...


  • Delhi, Delhi, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    (DESIGNATION)  Transaction Banking Group ROCE ( Relationship Officer Customer Engagement) Location Hyderabad Reporting Relationships RCEM ( Regional Customer Engagement Manager ) Position Grade M2 ` Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith...


  • Delhi, Delhi, India Kotak Mahindra Bank Limited Full time

    Job Description(DESIGNATION)Transaction Banking Group ROCE ( Relationship Officer Customer Engagement)Location HyderabadReporting Relationships RCEM ( Regional Customer Engagement Manager )Position Grade M2`Job Role:1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of...


  • Delhi, NCR, India Care Health Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JD for Senior Relationship for Channel Head - Role & responsibilitiesDrive sales and achieve targets through the bank branches.Handle Sales team of a particular State/Region as a whole which includes Area Managers, Cluster Managers and Front Line Sales Team.As the Bank is the key customer of the Business Manager, so (s)he has to engage an open and trusting...


  • Delhi, NCR, India Trajectory Marketing Full time ₹ 30,000 per year

    Job Title: Senior Customer Support Location: Rohini East, Delhi Company: Trajectory A Shark Tank Featured Comfort BrandEmployment Type: Full-TimeExperience Required: 2-5 yearsJob Type - On-SiteBudget - 30K Required Candidate profileLead, mentor, develop the customer support team to ensure high performance and engagement. Monitor daily operations and ensure...


  • Delhi, NCR, India Oges Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Job Summary:We are seeking a highly analytical and client-oriented Engagement Manager to lead strategic consulting engagements within the industrial sector. This role involves managing client relationships, driving insight-based recommendations, and ensuring successful project delivery across wastewater, manufacturing, energy, and infrastructure domains. You...


  • Delhi, Delhi, India beBee Careers Full time ₹ 15,00,000 - ₹ 25,00,000

    Customer Engagement SpecialistThe role of a Customer Engagement Specialist is crucial in deepening relationships with customers, identifying opportunities for cross-selling and upselling, and ensuring customer satisfaction.Main Responsibilities:Meeting and conversion on leads from VRM and CECWorking closely with respective teams on LI, GI, KSEC, IC, and...


  • Delhi, Delhi, India beBeeLeader Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job OpportunityAbout The Role:End-to-end client engagement management is key to growing accounts into larger engagements.Building customer relationships, understanding requirements, and setting expectations are essential skills for success.


  • Delhi, Delhi, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description: Job Role: Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped ) Cross sell of Asset ( HL, LAP, CL,PL, GL, WC, CV ) Liability ( CA, SA TD) and Third Party & Investment Products ( LI GI...


  • Pondicherry, Jalandhar, Delhi, India beBeeCustomerEngagement Full time US$ 90,000 - US$ 1,20,000

    Job SummaryWe are seeking a highly skilled professional to join our team as an Executive/AM - Customer Engagement. This pivotal role is responsible for the timely and effective resolution of escalated complaints, particularly CEO escalations, from both Agent Advisors and customers.The ideal candidate will ensure strict adherence to processes, collaborate...