
Director of Training and Development
2 days ago
Job Title: Director of Training and Development
Job Description:- Develop comprehensive training programs to align with long-term business objectives.
- Lead the design, planning, and execution of training initiatives that are forward-thinking and in line with industry trends.
- Strategic Training Program Planning & Execution:
- Oversee the development of training initiatives that enhance learning efficiency and outcomes.
- Provide leadership by managing and mentoring Managers and AMs to drive performance excellence within the training function.
- Leadership & Team Development:
- Foster a culture of continuous improvement by guiding trainers and process coaches to meet organizational goals.
- Collaborate with senior management and cross-functional teams to align training strategies with broader business objectives.
- Quality Assurance & Process Improvement:
- Implement quality management practices across training programs to ensure alignment with organizational goals and quality standards.
- Drive innovation in training methods by introducing cutting-edge solutions and staying ahead of trends in learning and development.
- Strategic Leadership: Align training initiatives with company strategy and execute high-level goals through actionable plans.
- High-Level Mentorship: Coach and develop senior team members to enhance leadership capabilities within the training function.
- Change Management: Manage change and drive transformation within training programs, processes, and teams.
- Innovation & Adaptability: Adopt and implement cutting-edge training solutions while remaining adaptable to business needs and external trends.
- Data-Driven Decision Making: Analyze data to drive improvements and measure training effectiveness.
- 15+ years of experience in training operations, process coaching, or quality management.
- At least 5 years in a managerial or leadership role, ideally within the HCC industry.
- Extensive expertise in HCC coding systems.
- Coding Certification – AAPC/AHIMA
- Proven experience in a senior management role overseeing a team of managers, trainers, or quality leaders in a high-volume, dynamic environment.
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