
Training Program Developer
6 days ago
This role is crucial for Training Program Development, focusing on implementing and overseeing training across multiple locations to achieve service excellence, operational efficiency, and brand alignment.
The successful candidate will collaborate with leadership teams to identify training needs, create targeted learning strategies, and equip team members with necessary skills to deliver exceptional guest experiences.
Key Responsibilities:
- Design, develop, and deliver core training programs for onboarding, brand standards, guest service, compliance, and operations across assigned hotels.
- Customize training content to reflect the needs and culture of each location while maintaining brand consistency.
- Promote blended learning strategies including in-person, on-the-job, virtual, and e-learning formats.
- Ensure consistent training quality across all locations.
This position requires strong organizational, communication, and interpersonal skills. The ideal candidate will be able to work effectively in a fast-paced environment and prioritize tasks efficiently.
A bachelor's degree in a related field and 2+ years of experience in training and development are preferred.
We offer a competitive salary and benefits package, including comprehensive health insurance, paid time off, and opportunities for professional growth and development.
We are an equal opportunity employer committed to diversity and inclusion.
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