Desktop Support Engineer

4 weeks ago


Hyderabad, Telangana, India DBS Bank Full time

Job Summary

DBS Bank is seeking a skilled Desktop Support Engineer to join our Group Technology and Operations team. As a key member of our team, you will be responsible for delivering high-quality IT services to our business partners.

Key Responsibilities

  • Provide technical support for desktop and laptop users, including troubleshooting hardware and software issues.
  • Install and configure Windows operating systems, email clients, and other software applications.
  • Manage and maintain technical knowledge base documents for standard operating procedures.
  • Plan, install, secure, maintain, and troubleshoot wireless networks.
  • Restore crashed operating systems and recover lost data from corrupt/damaged hard drives.

Requirements

  • 2-4 years of experience in troubleshooting hardware and network-related problems.
  • Active directory L1 support experience.
  • Knowledge of agent antivirus installation and domain controller.
  • Ability to create and maintain technical knowledge base documents.


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