Amazon Sr Operations Manager Maps Navigation Leader

5 days ago


Hyderabad, Telangana, India myGwork Full time

Are you a seasoned operations expert with a passion for innovation and customer experience? Do you have what it takes to drive operational efficiencies and improve delivery experiences at Amazon?

We are seeking an experienced Sr. Operations Manager to join our Last Mile Analytics and Quality (LMAQ) team, where you will lead manual operations for fixing and deep diving defects related to Maps and Routing, managing large teams of 700+ members.

In this role, you will partner closely with program, product, technology, and science teams to identify strategic long-term solutions to improve customer delivery experiences. You will focus on improving operational efficiencies and people processes, raising the bar on innovation for great customer and delivery experiences.

You will bring a strategic perspective, a passionate voice, and the ability to prioritize and execute on fast-moving priorities, competitive pressures, and operational initiatives. Excellent communication and writing skills and executive presence to get in front of VPs and SVPs across Amazon are imperative.

This is a unique opportunity to work on strategic initiatives for Maps and Navigation with Geo Spatial program, product, tech, sciences, and operations teams. As a key member of the LMAQ org, you will continually raise the bar on innovation for great customer and delivery experiences.

Key responsibilities include:



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