Trainer and Coach

3 days ago


Meerut, Uttar Pradesh, India beBeeProcess Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Process Trainer

Key Responsibilities:

  • Deliver Classroom and Remote New Hire Training Sessions.
  • Manage Training Cohorts with a High Level of Efficiency.
  • Provide Constructive Feedback and Coaching on Best Practices, Quality, and Processes.
  • Document and Provide Actionable Insights Based on Audit Findings.
  • Participate in Weekly Calibration Calls to Drive Consistency.
  • Conduct Training Sessions as Required by Stakeholders.
  • Assess the Performance of Trainees and Identify Areas for Improvement.
  • Oversee Databases, Tbase, Daily Reports, and Data Analysis.
  • Enhance Associate Engagement through Effective Management and Career Development Strategies.
  • Execute Process Transactions with Accuracy.
  • Maintain Competency through Ongoing Certification and Training Initiatives.
  • Analyze Complex Data Sets Critically.

Critical Skills and Qualifications:

  • Excellent Communication Skills (Verbal and Written).
  • Ability to Work Flexible Shifts, Preferably Afternoon Shift.
  • Strong Knowledge of UK Mortgages and Regulatory Requirements.
  • Proficiency in Microsoft Applications.
  • Attention to Detail and Analytical Mindset.
  • Result-Oriented and Client-Focused Approach.

Selection Criteria:

  • Bachelor's Degree in Any Discipline.
  • Minimum 3+ Years of Experience in UK Mortgages.
  • Indian Citizenship or Eligibility to Work in India.
  • Above 18 Years of Age.

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