
Senior Training Operations Manager
2 days ago
We are seeking an experienced Training Operations Manager to lead our team in designing, planning, and executing comprehensive training programs.
This is a senior-level position that requires strong leadership skills, extensive expertise in HCC Coding Systems, and advanced experience in leading, mentoring, and managing teams of trainers and process coaches.
The ideal candidate will have 15+ years of experience in training operations, process coaching, or quality management, with at least 5 years in a managerial or leadership role within the HCC industry.
This is a high-visibility role that offers opportunities for professional growth and development, as well as a chance to make a meaningful impact on our organization's success.
- Strategic Training Program Planning & Execution: Lead the design, planning, and execution of comprehensive training programs that align with long-term business objectives.
- Leadership & Team Development: Provide strong leadership by managing and mentoring Managers and AMs, guiding them to drive performance excellence within the training and process coach functions.
- Quality Assurance & Process Improvement: Lead the implementation and evolution of quality management practices across training programs, ensuring all programs are consistently aligned with organizational goals and quality standards.
As a key member of our team, you will be responsible for driving innovation and improving our training frameworks based on performance analytics, audits, and feedback. You will also establish and monitor KPIs for training effectiveness, ensuring outcomes are continuously improved through data-driven insights.
If you have a passion for developing leaders and driving results through strategic training programs, we encourage you to apply for this exciting opportunity.
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