Operational Excellence Specialist

4 days ago


Chennai, Tamil Nadu, India Ascendion Full time

At Ascendion, we're redefining the future of technology with AI-driven software engineering. Our global team accelerates innovation and delivers future-ready solutions for some of the world's most important industry leaders.

About the Role

We're seeking an Operational Excellence Specialist to play a crucial role in driving organizational efficiency. As a key member of our team, you will be at the forefront of enhancing our operations, streamlining workflows, and fostering a culture of continuous improvement and knowledge sharing.

Key Responsibilities:
  • Process Development and Management: Analyze current business processes to identify gaps and areas for improvement. Design and implement innovative solutions to enhance operational efficiency. Collaborate with stakeholders to implement and monitor process changes. Develop and maintain process documentation, including SOPs and process flow diagrams.
  • Data Analysis: Generate and analyze Salesforce reports to support decision-making. Use advanced Excel functions (e.g., macros, pivot tables, data modeling) to conduct data analysis. Identify trends, patterns, and opportunities to provide actionable insights for business leaders.
  • Continuous Improvement: Monitor the effectiveness of implemented processes and gather feedback for improvements. Develop plans for ongoing process optimization and knowledge management practices. Promote a culture of knowledge sharing through training and communication initiatives.


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