Operational Specialist

2 weeks ago


Chennai, Tamil Nadu, India Lennox India Technology Centre Full time
We are seeking a skilled and experienced .NET Operations Specialist to oversee monitoring, and support of .NET applications in a production environment. The ideal candidate will have a strong background in .NET technologies, operational support, and system troubleshooting, with a focus on ensuring system reliability and performance.

Key Responsibilities

1. Application Monitoring & Maintenance:

- Monitor the health, performance, and reliability of .NET applications.
- Identify and resolve system errors, performance issues, and other operational bottlenecks.

1. Configuration Management:

- Ensure proper configuration and optimization of .NET applications for scalability and reliability.

1. Incident Management:

- Respond to production incidents, troubleshoot issues, and coordinate with relevant teams for resolution.
- Document root cause analysis (RCA) and preventive measures for future mitigation.

1. Operational Support:

- Provide day-to-day operational support for .NET applications and services.
- Collaborate with development and QA teams to address defects and deployment challenges.

1. System Optimization:

- Identify opportunities for performance improvements and automation of repetitive operational tasks.
- Suggest and implement tools and scripts to streamline operations.

1. Collaboration:

- Work closely with DevOps, Infrastructure, and Security teams to ensure seamless application delivery.
- Provide support during application upgrades, migrations, and patches.

1. Documentation & Reporting:

- Maintain comprehensive documentation for processes, configurations, and troubleshooting guides.
- Generate and present operational performance reports.

Required Skills & Qualifications

1. Technical Skills:

- Strong proficiency in .NET framework and .NET Core , .NET 4.5 Framework
- Knowledge of web technologies like ASP.NET, MVC, and Web APIs.
- Familiarity with SQL Server and database operations.
- Experience with monitoring tools (e.g., AppDynamics, New Relic, or equivalent).
- Exposure to cloud platforms (e.g., Azure, AWS) and containerization (e.g., Docker, Kubernetes).

1. Operational Expertise:

- Hands-on experience in application deployment pipelines (CI/CD).
- Knowledge of ITIL practices and incident management frameworks.

1. Soft Skills:

- Excellent problem-solving and analytical abilities.
- Strong communication and collaboration skills.
- Ability to work in a fast-paced, dynamic environment.

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