Operational Specialist
2 weeks ago
Key Responsibilities
1. Application Monitoring & Maintenance:
- Monitor the health, performance, and reliability of .NET applications.
- Identify and resolve system errors, performance issues, and other operational bottlenecks.
1. Configuration Management:
- Ensure proper configuration and optimization of .NET applications for scalability and reliability.
1. Incident Management:
- Respond to production incidents, troubleshoot issues, and coordinate with relevant teams for resolution.
- Document root cause analysis (RCA) and preventive measures for future mitigation.
1. Operational Support:
- Provide day-to-day operational support for .NET applications and services.
- Collaborate with development and QA teams to address defects and deployment challenges.
1. System Optimization:
- Identify opportunities for performance improvements and automation of repetitive operational tasks.
- Suggest and implement tools and scripts to streamline operations.
1. Collaboration:
- Work closely with DevOps, Infrastructure, and Security teams to ensure seamless application delivery.
- Provide support during application upgrades, migrations, and patches.
1. Documentation & Reporting:
- Maintain comprehensive documentation for processes, configurations, and troubleshooting guides.
- Generate and present operational performance reports.
Required Skills & Qualifications
1. Technical Skills:
- Strong proficiency in .NET framework and .NET Core , .NET 4.5 Framework
- Knowledge of web technologies like ASP.NET, MVC, and Web APIs.
- Familiarity with SQL Server and database operations.
- Experience with monitoring tools (e.g., AppDynamics, New Relic, or equivalent).
- Exposure to cloud platforms (e.g., Azure, AWS) and containerization (e.g., Docker, Kubernetes).
1. Operational Expertise:
- Hands-on experience in application deployment pipelines (CI/CD).
- Knowledge of ITIL practices and incident management frameworks.
1. Soft Skills:
- Excellent problem-solving and analytical abilities.
- Strong communication and collaboration skills.
- Ability to work in a fast-paced, dynamic environment.
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