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Company Overview
Conneqt Business Solutions is a leading provider of ITES Services, IT Consulting, and BPO, delivering superior Customer Experience through simplified business processes and sustainable value creation.
Job Overview
We are seeking a Junior Debt Recovery Agent for Tele Collections to work with our team in Bengaluru. This is a full-time employment opportunity for individuals with 1 to 3 years of work experience. The ideal candidate will be responsible for contacting clients to collect outstanding debts and negotiate payment plans.
Key Responsibilities
- Contact clients via phone to collect outstanding debts
- Negotiate payment plans and terms with clients
- Update and maintain accurate records of all debt collection activities
- Follow up with clients on payment commitments
- Resolve disputes and issues related to unpaid debts
- Provide excellent customer service and maintain professionalism
- Achieve set targets for collection within specified timeframes
Required Skills
- Excellent communication skills
- Active listening
- Problem-solving
- Empathy
- Patience
- Ability to handle rejection
- Ability to work under pressure
- Attention to detail
