Senior Debt Recovery Specialist

2 weeks ago


Bengaluru, Karnataka, India VCATCH Full time
Company Overview

VCATCH is a leading provider of cost-effective contact center services in Bangalore, adhering to Six-Sigma standards. Our core management team boasts decades of experience in the BPO industry, and we have expanded our services to various sectors, including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders.

Job Summary

We are seeking a highly skilled Junior Assistant Manager Collections to join our team in Bangalore Urban. The ideal candidate will possess 1-3 years of work experience and be responsible for handling a portfolio of delinquent accounts to meet and exceed collection targets.

About the Role

This is a full-time position within our contact center, specializing in collections and debt recovery. As a Senior Debt Recovery Specialist, you will manage relationships with collection agencies, review unsecured loan accounts, and contact debtors via phone, email, and mail to collect outstanding amounts.

Key Responsibilities
  • Handling a portfolio of delinquent accounts to meet and exceed collection targets
  • Managing relationships with collection agencies to ensure effective collections
  • Reviewing unsecured loan accounts to identify and resolve delinquency issues
  • Contacting debtors via phone, email, and mail to collect outstanding amounts
  • Documenting and updating debtor information and actions taken in the CRM system
  • Negotiating payment plans and settlements with debtors to recover outstanding amounts
  • Ensuring all collection activities comply with relevant regulations and laws
Requirements and Qualifications
  • Strong communication skills (Mandatory skill)
  • Agency Relationship Management (Mandatory skill)
  • Unsecured Loans (Mandatory skill)
  • Problem-solving skills necessary for overcoming obstacles in collection processes
  • Attention to detail to ensure accuracy in documenting and following up on accounts
  • Analytical skills for evaluating debtor accounts and strategizing collection efforts
  • Knowledge of debt collection laws to ensure compliance and effectiveness
  • Customer service skills to handle interactions professionally and efficiently
Benefits and Compensation

The estimated salary for this role is ₹4,50,000 - ₹6,00,000 per annum, based on location and industry standards. VCATCH offers a competitive compensation package, professional development opportunities, and a dynamic work environment.



  • Bengaluru, Karnataka, India VCATCH Full time

    **Company Overview**VCATCH is a leading Business Process Outsourcing (BPO) company based in Bangalore, India. Our core management team has decades of experience in the BPO industry and adheres to Six-Sigma standards. We provide cost-effective call center services to various industries, including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate...


  • Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH, a leading Business Process Outsourcing company, adheres to Six-Sigma standards and boasts a core management team with extensive experience in the industry.The organization provides cost-effective call center services in Bangalore and has expanded its expertise to various sectors such as Ed-tech, E-commerce, FMCG, Aggregators, and...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Overview:IDFC FIRST Bank is seeking a skilled Debt Recovery Specialist to join our team.About the Role:The successful candidate will be responsible for managing and undertaking collections processes for assigned debts.Regularly track portfolios for specific buckets in designated areasMonitor and control delinquency rates, focusing on non-starters and...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Role:As a Debt Recovery Specialist at IDFC FIRST Bank, you will be responsible for planning, organizing, directing, and overseeing the activities of the Debt Management department. This includes managing agencies associated with the bank in their assigned territory, ensuring efficiency and optimization of retrieving EMI (Equated monthly instalment) from...


  • Bengaluru, Karnataka, India vintage_capital Full time

    Job DescriptionAt vintage_capital, we are seeking an experienced Debt Recovery Specialist to join our team. As a key member of our loan recovery team, you will be responsible for recovering delinquent and written off debts in a professional and technical manner.Responsibilities:Thoroughly study credit operating manuals, procedures, guidelines, and sequence...


  • Bengaluru, Karnataka, India VCATCH Full time

    Job OverviewVCATCH is a leading BPO company that follows Six-Sigma standards and has a core management team with decades of experience in the industry, offering cost-effective call center services in India.Key ResponsibilitiesContact individuals or businesses to recover outstanding debts and negotiate payment plans and settlements with debtors.Handle...


  • Bengaluru, Karnataka, India VCATCH Full time

    About VCATCHWe are a leading BPO company following Six-Sigma standards, with a core management team boasting decades of experience in the industry. Our cost-effective call center services cater to various sectors such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders.Job OverviewThe role involves assisting in the recovery of outstanding...


  • Bengaluru, Karnataka, India Oracle Full time

    Role Overview: As a Commercial Debt Recovery Specialist at Oracle, you will be responsible for communicating directly with customers to address payment delays and enforce contractual obligations.


  • Bengaluru, Karnataka, India VCATCH Full time

    About the RoleVCATCH is a BPO industry leader that has expanded its services to various sectors, including Ed-tech, E-commerce, FMCG, Aggregators, Real-estate builders, and more. With state-of-the-art technology and infrastructure, we provide cost-effective call center services in Bangalore.The DRA Certified Associate will play a crucial role in our...


  • Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH is a leading BPO company in Bangalore, operating on Six-Sigma standards and driven by experienced core management team. Job OverviewThe DRA Certified Associate will play a crucial role in our compliance and debt recovery team at VCATCH. This junior-level position is based in Bangalore Urban and requires a minimum of 1 year to a...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job OverviewIDFC FIRST Bank is seeking a highly skilled Senior Debt Recovery Specialist to join our team. This role will be responsible for managing and recovering debts from consumers who have defaulted on their loans.About the RoleThe successful candidate will have 2-5 years of experience in debt recovery, with a strong understanding of collection...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Title: Debt Recovery Specialist - Commercial Vehicle CreditCompany Overview:IDFC FIRST Bank is a leading banking institution committed to providing innovative financial solutions to its customers. We are seeking a highly skilled Debt Recovery Specialist to join our team.Job Description:The Debt Recovery Specialist will be responsible for managing and...


  • Bengaluru, Karnataka, India CapFront Technologies Full time

    Company Overview:CapFront Technologies is a leading technology company that offers innovative solutions to various industries.About the Role:We are seeking an experienced Senior Recovery Specialist to join our team in Domlur, Bengaluru. The successful candidate will be responsible for working closely with customers and creditors to recover debts.Job...


  • Bengaluru, Karnataka, India Conneqt Business Solutions Full time

    Job OverviewWe are seeking a highly motivated Fresher to join our team as a Debt Recovery Agent. The ideal candidate will have excellent negotiation and communication skills, and a passion for customer service.This position is crucial in ensuring that outstanding debts are collected in a timely and professional manner while maintaining a positive customer...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Overview: IDFC FIRST Bank is seeking a skilled Debt Recovery Specialist to join our team. As a key member of our debt management department, you will be responsible for managing and overseeing the collection process for assigned debts. Key Responsibilities: Plan, organize, direct, and oversee the activities of the debt management department Manage...


  • Bengaluru, Karnataka, India Conneqt Business Solutions Full time

    Company OverviewConneqt Business Solutions excels in delivering exceptional customer experiences by simplifying business processes and creating lasting value for all stakeholders. As a leading provider in the ITES Services, IT Consulting, and BPO industry, our workforce of 5,001-10,000 employees is dedicated to excellence.Job Overview:We are seeking a highly...


  • Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH is a leading BPO company based in India, adhering to Six-Sigma standards. We provide cost-effective call center services to various industries.Job OverviewVCATCH seeks a skilled Debt Recovery Agent to recover outstanding debts from customers in a professional and efficient manner. This is a full-time position with a competitive salary...


  • Bengaluru, Karnataka, India Tvs credit Services Limited Full time

    About UsTvs Credit Services Limited is a reputable company committed to providing efficient debt recovery services.Job OverviewWe are seeking an experienced and skilled Collector of Outstanding Debts to join our team. The successful candidate will be responsible for identifying outstanding debts, investigating historical data, and taking actions to encourage...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    About the RoleWe are seeking an experienced Debt Recovery Specialist to join our team in Bengaluru. As a key member of our International Banking Recoveries and Collection process, you will be responsible for managing a portfolio of customers who have been transferred to recoveries from the network.Key ResponsibilitiesWork collaboratively with 3-6 years of...


  • Bengaluru, Karnataka, India 2coms Full time

    Hiring for 2coms, a leading multinational company, seeking an experienced Debt Recovery Professional for the US process.Job Summary:We are looking for a skilled professional to manage a portfolio of customers in recovery, providing excellent customer service and negotiating debt repayment. The ideal candidate will have experience in collaborating with...