Debt Recovery Professional

1 week ago


Bengaluru, Karnataka, India VCATCH Full time

Company Overview

VCATCH is a leading BPO company based in India, adhering to Six-Sigma standards. We provide cost-effective call center services to various industries.

Job Overview

VCATCH seeks a skilled Debt Recovery Agent to recover outstanding debts from customers in a professional and efficient manner. This is a full-time position with a competitive salary range.

Responsibilities

  • Contact and communicate with customers to negotiate debt repayment terms
  • Ensure compliance with debt collection laws and regulations
  • Negotiate payment plans and settlements with customers
  • Maintain accurate records of communication and payment arrangements
  • Provide excellent customer service and support throughout the debt recovery process

Requirements

  • Previous experience as a Debt Recovery Agent or in collections is preferred
  • Knowledge of debt collection laws and regulations
  • Proficient in using debt recovery software and CRM systems


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