Debt Recovery Professional
1 week ago
Company Overview
VCATCH is a leading BPO company based in India, adhering to Six-Sigma standards. We provide cost-effective call center services to various industries.
Job Overview
VCATCH seeks a skilled Debt Recovery Agent to recover outstanding debts from customers in a professional and efficient manner. This is a full-time position with a competitive salary range.
Responsibilities
- Contact and communicate with customers to negotiate debt repayment terms
- Ensure compliance with debt collection laws and regulations
- Negotiate payment plans and settlements with customers
- Maintain accurate records of communication and payment arrangements
- Provide excellent customer service and support throughout the debt recovery process
Requirements
- Previous experience as a Debt Recovery Agent or in collections is preferred
- Knowledge of debt collection laws and regulations
- Proficient in using debt recovery software and CRM systems
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