Debt Recovery Specialist

4 days ago


Bengaluru, Karnataka, India VCATCH Full time

Company Overview

VCATCH operates with a strong focus on delivering cost-effective call center services in Bangalore, backed by its Six-Sigma standards and decades of experience in the BPO industry.

Job Overview

We are seeking a DRA Certified Associate to join our compliance and debt recovery team at VCATCH. This full-time, junior-level position is based in Bangalore Urban and requires a minimum of 1 year to a maximum of 3 years of relevant work experience. The successful candidate will be responsible for handling telephonic debt collections and ensuring compliance with all regulations and standards.

Qualifications and Skills

  • Experience in tele collections and debt recovery processes with a minimum of 6 months to 1 year.
  • Previous experience as a call center associate, preferably in the BPO industry.
  • Basic knowledge of compliance standards and regulations (Mandatory skill).
  • Experience in debt collection and recovery processes (Mandatory skill).
  • DRA certification.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team and meet deadlines.
  • Strong problem-solving and negotiation skills.
  • Kannada, Hindi, English, Telugu, Tamil, and Malayalam are preferred languages.

Roles and Responsibilities

  • Conduct telephonic debt collections and recovery as per laid down procedures and guidelines.
  • Ensure compliance with all relevant regulatory and company standards during the debt recovery process.
  • Maintain accurate and up-to-date records of all collection activities.
  • Negotiate repayment plans and settlement agreements with debtors.
  • Collaborate with the operations team to address and resolve any issues or discrepancies.
  • Provide regular reports on collection activities and outcomes to the management team.
  • Assist in the development and implementation of collection strategies and procedures.
  • Foster positive relationships with clients and stakeholders, ensuring a high level of customer satisfaction.


  • Bengaluru, Karnataka, India VCATCH Full time

    Job OverviewThe Compliance and Debt Recovery team at VCATCH is seeking a highly motivated and detail-oriented Debt Recovery Specialist to join our team in Bangalore Urban. As a key member of our team, you will play a crucial role in handling tele collections and debt recovery processes, ensuring compliance with all regulations and...


  • Bengaluru, Karnataka, India VCATCH Full time

    Job OverviewVCATCH is seeking a highly skilled Debt Recovery Specialist to join our team. As a Debt Recovery Specialist, you will be responsible for effectively managing and recovering outstanding debts from customers.Key Responsibilities:Contact customers via telephone to discuss outstanding debts and initiate collection effortsNegotiate payment...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Title: Debt Recovery SpecialistFunction/ Department: CollectionsJob Purpose:The Debt Recovery Specialist is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company in their assigned territory. The role bearer is responsible for the...


  • Bengaluru, Karnataka, India VCATCH Full time

    Job Title:Debt Recovery Training SpecialistAbout the Role:At VCATCH, we are seeking a highly skilled Debt Recovery Training Specialist to join our Loan Recovery team. The successful candidate will be responsible for designing and delivering training programs to enhance the performance of our collections associates.Develop and implement experiential learning...


  • Bengaluru, Karnataka, India VCATCH Full time

    Debt Recovery Associate Role at VCATCHCompany OverviewVCATCH is a leading Business Process Outsourcing (BPO) company that adheres to Six-Sigma standards and boasts a core management team with extensive experience in the industry. We provide cost-effective call center services in Bangalore and have expanded our expertise to various sectors such as Ed-tech,...


  • Bengaluru, Karnataka, India 0797 Deutsche Bank Aktiengesellschaft, Filiale Bangalore Full time

    Job SummaryWe are seeking a highly skilled Debt Recovery Specialist to join our team at 0797 Deutsche Bank Aktiengesellschaft, Filiale Bangalore. As a key member of our collections team, you will be responsible for coordinating with legal vendors and other agencies to ensure timely and effective debt recovery.Key ResponsibilitiesCo-ordinate with legal...


  • Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH is a leading business process outsourcing company that adheres to Six-Sigma standards. Our core management team boasts decades of experience in the industry.We provide cost-effective call center services in Bangalore and have expanded our expertise to various sectors including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate...


  • Bengaluru, Karnataka, India Conneqt Business Solutions Full time

    Debt Recovery Agent RoleAbout the RoleConneqt Business Solutions is a leader in the ITES, IT Consulting, and BPO industry, with over 5,000 employees. As a key player, we are seeking a highly motivated Fresher to join our team as a Debt Recovery Agent.Key ResponsibilitiesWe are looking for someone with excellent negotiation and communication skills to collect...


  • Bengaluru, Karnataka, India WINDOORTECH LTD Full time

    WINDOORTECH LTD: Debt Recovery Officer Job DescriptionThe role of a Debt Recovery Officer is multifaceted and includes various functions and roles:Key Responsibilities:Keep track of outstanding debts and plan the course of action to recover owed money.Locate and contact debtors to resolve the outstanding debt.Update account status and database regularly to...


  • Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH is a leading BPO company based in India. Our core management team has decades of experience in the BPO industry, adhering to Six-Sigma standards. We provide cost-effective call center services to various industries, including Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. With state-of-the-art technology and...


  • Bengaluru, Karnataka, India Conneqt Business Solutions Full time

    Company OverviewConneqt Business Solutions is a leader in delivering superior customer experience by simplifying business processes and creating sustainable value for all stakeholders. As a pioneer in the ITES, IT Consulting, and BPO industry, Conneqt Business Solutions is headquartered in Bangalore and employs a large number of professionals. For more...


  • Bengaluru, Karnataka, India VCATCH Full time

    Job Title: Debt Recovery Training SpecialistLocation: Hybrid - Office & On-site at Customer LocationsDepartment: Loan Recovery / CollectionsEmployment Type: Full-TimeReports To: [Manager/Supervisor Title]About the Role:We are seeking a skilled Debt Recovery Training Specialist to join our team at VCATCH. The ideal candidate will be responsible for designing...


  • Bengaluru, Karnataka, India VCATCH Full time

    Job Title: Debt Recovery Training SpecialistLocation: Hybrid - Office & On-site at Customer LocationsDepartment: Loan Recovery / CollectionsEmployment Type: Full-TimeReports To: [Manager/Supervisor Title]About the Role:We are seeking a highly skilled Debt Recovery Training Specialist to join our team at VCATCH. The ideal candidate will be responsible for...


  • Bengaluru, Karnataka, India Tvs credit Services Limited Full time

    Job Title: Collection ExecutivesTvs Credit Services Limited is seeking a skilled Collection Executive to join our team. As a key member of our credit and collections department, you will be responsible for managing and resolving outstanding debts.Key Responsibilities:Debt Monitoring: Regularly review accounts to identify and address outstanding debts,...


  • Bengaluru, Karnataka, India Conneqt Business Solutions Full time

    Company OverviewConneqt Business Solutions is a leading provider of ITES Services, IT Consulting, and BPO, delivering superior Customer Experience through simplified business processes and sustainable value creation.Job OverviewWe are seeking a Junior Debt Recovery Agent for Tele Collections to work with our team in Bengaluru. This is a full-time employment...


  • Bengaluru, Karnataka, India VCATCH Full time

    Company OverviewVCATCH is a leading service provider operating on Six-Sigma standards with a core management team boasting decades of experience. We provide cost-effective call center services from Bangalore, using state-of-the-art technology and infrastructure to enhance your ROI.We offer services spanning across Ed-tech, E-commerce, FMCG, real estate, and...


  • Bengaluru, Karnataka, India IDFC FIRST Bank Full time

    Job Title – Collection ManagerFunction – CollectionsJob Purpose:The role bearer is responsible for leading the collections department at IDFC FIRST Bank, ensuring the efficient retrieval of EMI from customers while adhering to bank guidelines. Key objectives include managing collections, tracking portfolios, and optimizing delinquency control.Roles &...

  • Debt Recovery Trainer

    2 weeks ago


    Bengaluru, Karnataka, India VCATCH Full time

    Job Title: Debt Recovery TrainerLocation: [City/Region] (Hybrid - Office & On-site at Customer Locations)Department: Loan Recovery / CollectionsEmployment Type: Full-TimeReports To: [Manager/Supervisor Title]About the Role:We are seeking a skilled Debt Recovery Trainer to join our team at VCATCH. As a key member of our Loan Recovery department, you will be...

  • Debt Recovery Trainer

    2 weeks ago


    Bengaluru, Karnataka, India VCATCH Full time

    Job Title: Debt Recovery TrainerLocation: [City/Region] (Hybrid - Office & On-site at Customer Locations)Department: Loan Recovery / CollectionsEmployment Type: Full-TimeReports To: [Manager/Supervisor Title]About the Role:We are seeking a skilled Debt Recovery Trainer to join our team. The ideal candidate will have a strong background in loan recovery and...


  • Bengaluru, Karnataka, India VCATCH Full time

    Debt Collection Associate RoleWe are seeking a skilled and detail-oriented Debt Collection Associate to join our team at VCATCH. The ideal candidate will be responsible for managing and collecting outstanding debts from customers in a timely and professional manner.Contact Customers: Reach out to customers via phone, email, or mail to collect overdue...