Debt Recovery Training Specialist
3 weeks ago
Debt Recovery Training Specialist
About the Role:At VCATCH, we are seeking a highly skilled Debt Recovery Training Specialist to join our Loan Recovery team. The successful candidate will be responsible for designing and delivering training programs to enhance the performance of our collections associates.
- Develop and implement experiential learning programs focused on improving the performance of collections associates.
- Create training modules on best practices in loan recovery, customer communication, negotiation, and conflict resolution.
- Conduct classroom sessions, workshops, and on-the-job training to enhance associates' skills and ensure they meet collection targets.
- Quality Assurance & Performance Improvement:
- Monitor the performance of collections associates, identify gaps, and develop training strategies to address them.
- Use data-driven insights to provide feedback and coaching on effective loan recovery techniques.
- Develop and implement quality metrics to measure the effectiveness of training programs.
- Educational Qualification: Bachelor's degree in a relevant field.
- Experience: Proven experience in loan recovery, collections, or a related field.
- Training Skills: Experience in training or coaching teams, with a focus on experiential learning methodologies.
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Debt Recovery Training Specialist
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Bengaluru, Karnataka, India VCATCH Full timeJob Title: Debt Recovery Training SpecialistLocation: Hybrid - Office & On-site at Customer LocationsDepartment: Loan Recovery / CollectionsEmployment Type: Full-TimeReports To: [Manager/Supervisor Title]About the Role:We are seeking a skilled Debt Recovery Training Specialist to join our team at VCATCH. The ideal candidate will be responsible for designing...
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Debt Recovery Training Specialist
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Bengaluru, Karnataka, India VCATCH Full timeJob Title: Debt Recovery Training SpecialistLocation: Hybrid - Office & On-site at Customer LocationsDepartment: Loan Recovery / CollectionsEmployment Type: Full-TimeReports To: [Manager/Supervisor Title]About the Role:We are seeking a highly skilled Debt Recovery Training Specialist to join our team at VCATCH. The ideal candidate will be responsible for...
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