User Experience Transformation Specialist

1 day ago


Kottayam, Kerala, India beBeeTransformation Full time ₹ 1,00,00,000 - ₹ 1,40,00,000

Job Description

We are seeking a skilled User Experience Transformation Specialist to join our team. As a Technical Support Engineer, you will be responsible for resolving technical issues, clarifying unexpected behaviors, and responding with precision across web, chat, email, and calls.

Your primary focus will be on diving deep into the ServiceNow platform, using logs, dev tools, and your expertise to find answers. You will collaborate with global teams to continuously enhance product usability and performance.

You will bring clarity to complexity by untangling knots whether it's a tricky AJAX call or a UI glitch. Your feedback will shape future products, tools, and internal processes.

Required Skills and Qualifications

  • 2+ years of experience with ServiceNow (Support, Implementation, or Development)
  • Knowledge of AngularJS, AJAX, JavaScript, HTML/CSS, XML
  • Brief understanding of OOP principles & SQL
  • Solid debugging skills – logs, root cause analysis, platform performance
  • Excellent communication – both spoken and written
  • Bachelor's degree in Computer Science or equivalent experience

Benefits

  • Onboarding & Training: Immersive office-based onboarding
  • Work Model: On-Site
  • In-person Interviews: Meaningful face time
  • Flexibility: Open to shifts – we're global, after all
  • Growth: Work with top-tier engineers and product teams
  • Culture: Empathy, curiosity, and collaboration at our core

Others

We value your voice and believe in growing together. If you're passionate about transforming user experiences and solving real-world problems, let's talk.



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