Client Relationship Manager

3 days ago

Nashik, Maharashtra, India beBeeCommunications Full time ₹ 10,00,000 - ₹ 14,00,000
Job Role:

The Client Servicing Executive is a key figure in managing client relationships and ensuring the delivery of high-quality services.

Main Responsibilities:

  • Establish and maintain strong, professional connections with clients to understand their needs, preferences, and expectations.
  • Liaise between clients and internal teams to coordinate project execution, ensure smooth delivery, and meet deadlines and client expectations.
  • Present proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
  • Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness.
  • Address client concerns, complaints, or conflicts promptly and professionally to maintain positive client relationships.
  • Stay up-to-date on industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge.
  • Proactively engage with clients to identify opportunities for upselling or cross-selling additional services to increase client satisfaction and retention.

Required Skills and Qualifications:

  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 1–2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Word/Excel for drafting briefs, reports, and documents.
  • Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
  • Highly organized with strong attention to detail.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
  • Passionate about advertising, brand building, and creative communication.

Key Benefits:

This role offers a unique opportunity to develop your skills, work with leading clients, and be part of a dynamic team.

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