
Senior Client Relationship Manager
3 days ago
Key Role:
- Act as the primary point of contact for assigned clients, understanding their needs, objectives, and expectations.
- Develop and maintain strong, trust-based relationships with clients, serving as their advocate within the organization.
- Proactively identify client challenges and provide innovative solutions to address them, leveraging resources and expertise.
- Collaborate with internal teams, including creative, strategy, and production, to develop and execute integrated marketing campaigns and projects.
- Ensure timely and effective communication between clients and internal teams, managing expectations and addressing any issues or concerns.
Qualifications:
- Bachelor's degree in Marketing, Communications, Business Administration, or related field.
- Proven experience in client servicing and relationship management.
Responsibilities:
- Maintain thorough documentation of client interactions, project details, and work records to facilitate smooth operations and future reference.
- Participate in pitches alongside agency staff to secure new business opportunities and contribute to organizational growth.
- Ensure the overall quality of creative content and services delivered, maintaining set standards and exceeding client expectations.
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