
Drive Global Business Services
7 days ago
About the Role
We are seeking an experienced Business Services Leader to drive the establishment of a greenfield Global Business Services (GBS) setup from scratch. As the head of this initiative, you will be responsible for overseeing the delivery of multiple service lines and driving efficiency and effectiveness.
- Spearhead the planning and implementation of a GBS organization in collaboration with consultants, business leaders, and promoters.
- Effectively transition talent across Finance, HR, Supply Chain, Procurement, Customer, and IT service lines.
- Build high-performing teams through external hiring, role redefinition, and partnerships with BPO/KPO organizations.
- Influence stakeholders through assertive yet non-aggressive communication.
Requirements
- At least 20 years of experience in BPOs and shared services centers.
- A qualified Chartered Accountant or deep knowledge of finance systems, processes, and accounting standards.
- Setup experience in a GBS environment.
- Ability to adapt and work extended hours, including weekends.
- Exceptional stakeholder management skills, clear and outcome-based.
About Our Client
We are a medium-sized logistics player with a strong presence in India and South Asia, aiming to leverage global business services for organisational growth.
Key Responsibilities
- Scope, strategize, and plan a GBS organization in collaboration with consultants, business leaders, and promoters.
- Effectively deploy the plan by transitioning talent across Finance, HR, Supply Chain, Procurement, Customer, and IT service lines.
- Build high-performing teams through external hiring, role redefinition, and partnerships with BPO/KPO organizations.
- Influence stakeholders through assertive yet non-aggressive communication.
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