Sr. Director, Global Accounts
2 weeks ago
Strategic leader whose primary responsibility is to align the Operations team globally. A transformative change-agent who excels at building and maintaining relationships. This person will be responsible for bridging the gap between different regions of the globe, specifically making sure that best practices and lessons learned are flowing from region to region to drive shared success.
Responsibilities:
- Offer solutions utilizing persuasive win themes and effective project management strategies
- Develop a deep understanding of the TaskUs portfolio of Services and Solutions
- Partner consistently with Client Services and Operations personnel as one team in front
- Support quarterly business reviews with thought leadership and present growth opportunities in this forum
- Establishing goals, analyzing growth and providing accurate/complete submission of required progress reports, forecast and status of opportunities within operations
Requirements:
- 10+ years of project management/ operations leadership experience in a BPO setting
- Strong communication skills; client communication is an asset
- Exceptional presentation acumen and experience
- A passion for revolutionary technology solutions
- Energetic and self-motivated
- Able to work both independently and on a team
- Can travel when needed
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