
Strategic Client Liaison
1 day ago
BambooBox is a SaaS-based software start-up with expertise in marketing intelligence, offering a platform for growth marketers. Our advanced AI and ML-driven platform helps companies deliver untapped marketing intelligence to business teams and increase the marketing contribution to overall revenue.
We work with clients like Airtel Business, Darwinbox, and other global organizations. We are backed by investors such as Peak XV (earlier Sequoia Surge), Emergent Ventures, and Arc180.
We are in the process of scaling the organization and are in a high-growth phase.
About the Role
As a Client Engagement Executive, you'll be the bridge between our clients and internal teams, ensuring smooth onboarding, campaign execution, and post-launch excellence.
If you love working at the intersection of people, process, and performance – this one's for you.
- Client Management & Onboarding:
- Collaborate with Customer Success for seamless client onboarding
- Understand client briefs deeply: brand immersion, category trends, and client nuances
- Own the finalization of campaign messaging templates
- Coordinate with the planning team to shape the campaign theme and customer journey
- Conduct integration sanity checks to ensure flawless execution
- Project Management & Execution:
- Manage campaign timelines, assets, and stakeholder coordination
- Drive data enrichment and maintenance to ensure campaign readiness
- Oversee campaign configuration and execution using our tools and platforms
- Run internal governance with cross-functional teams (data, planning, execution)
- Lead campaign reviews alongside ASEs
- Client Communication & Governance:
- Conduct weekly client meetings with strong documentation (pre-reads, MOMs)
- Maintain structured and consistent communication to drive client success
- Campaign Analysis & Reporting:
- Deliver actionable campaign reports and performance insights to clients
- Share optimization recommendations based on campaign data
- 13 years of experience in client-facing roles, campaign execution, or account/project management
- Excellent communication and stakeholder management skills
- Strong analytical mindset and attention to detail
- Experience with digital marketing tools and platforms
- Ability to multitask and thrive in a fast-paced environment
Be part of a fast-growing startup revolutionizing ABM
Work with a dynamic, collaborative team that values initiative and ownership
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