Help Desk Professional

3 days ago

Aurangabad, Maharashtra, India beBeeCustomerSupport Full time ₹ 19,000 - ₹ 23,000
Customer Support Representative

We are seeking a Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our customers via phone.

Job Summary:

This role is ideal for those who enjoy helping others and have excellent communication skills. If you are passionate about delivering exceptional customer experiences, we want to hear from you

About the Role:

As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility will be to respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.

Responsibilities:

  • Provide exceptional customer service via phone
  • Respond to customer inquiries and resolve issues in a timely manner
  • Communicate effectively with customers to understand their needs and concerns
  • Collaborate with internal teams to resolve complex issues
  • Meet or exceed performance metrics and productivity standards

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Basic computer skills and proficiency in software applications

Benefits:

  • Fresher: ₹19K Gross
  • 1 Year Exp: ₹20K Gross
  • 2 Years Exp: ₹21K Gross
  • 3 Years Exp: ₹22K Gross
  • 4+ Years Exp: ₹23K Gross

Ongoing Support and Development:

We offer ongoing training and development opportunities to help you grow in your role and advance your career. You will receive regular feedback and coaching to ensure you have the tools and support you need to succeed.

Join Our Team:

If you are a motivated and customer-focused individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity. We look forward to hearing from you

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