Customer Support Advocate

5 days ago


Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview:

We are seeking a skilled and dedicated Customer Support Representative to join our team.

The ideal candidate will possess excellent communication skills, be proactive in resolving customer issues, and demonstrate a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Lead Qualification: Engage with prospective students to assess and qualify leads based on their interest and fit for our courses.

• Prospective Student Engagement: Establish meaningful relationships with prospective students by providing valuable information on course details, benefits, and career opportunities.

• Collaboration with Sales Team: Work closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.

Requirements:

• 0.5–3 years of experience in customer service or pre-sales.

• Proficiency in languages such as Telugu and English.

Benefits:

This role offers an exciting opportunity to grow professionally and personally while making a positive impact on students' lives.

Key Benefits:

• Opportunity to work in a dynamic environment with a passionate team.

• Professional growth and development opportunities.

• Competitive salary and benefits package.



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