CRM Implementation Specialist

3 days ago


Thiruvananthapuram, Kerala, India beBeeDynamics Full time ₹ 13,06,200 - ₹ 26,12,400
Job Summary:A Functional Consultant role is available for individuals with strong Dynamics CRM implementation experience. This position involves working on full life cycle implementations across multiple versions of Dynamics CRM365.
  1. We are seeking a skilled consultant to work on comprehensive CRM projects.
  2. The ideal candidate will have a minimum of 4-8 years of experience as a functional consultant and a minimum of 2 years experience with Microsoft Dynamics 365 Dynamics CRM 2016-2015.
Skills and Qualifications:
  • Strong knowledge of MS CRM Sales, Service, and Marketing modules.
  • Ability to coordinate with development teams to provide business user understanding and resolve queries.
  • Documentation and review of business requirements with technology teams and obtaining customer acceptance.
  • Familiarity with Agile and Waterfall approaches.
  • Development of acceptance criteria for test cases and scenarios.
  • Experience with SSRS reporting services.
  • Bonus skills: Knowledge of Customer Engagement areas including Field Services and Project Service Automation, Power Apps, Flow, Power BI, Common Data Model, MS CRM configuration, and application integrations.
Benefits:

This role offers the opportunity to work with business users to develop and implement effective CRM solutions.

Additional Information:

As a successful candidate, you will be expected to work collaboratively with cross-functional teams and communicate effectively with stakeholders.



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