
Operational Risk Management Specialist
2 weeks ago
Job Summary: Oversee time-sensitive risk operational activities, develop and implement performance metrics, manage stakeholders, and lead high-impact business activities.
Key Responsibilities:- Oversight of risk operational activities and its performance metrics, involving policy implementation, underwriting, portfolio reporting, and more.
- Development, implementation, and governance of performance metrics reporting for the portfolio of programs, providing visibility to milestones and performance across all activities.
- Management of multiple stakeholders (internal and external) for ensuring end objective delivery, requiring frequent communication, organization/time management, and problem-solving skills.
- Identification and setup of new processes by working with cross-functional teams.
- Design of SOPs and metrics for the new processes being set up.
- Promotion of continuous improvement culture by identifying process gaps, automating manual error points, and creating monitoring and corrective controls.
- Leadership of high-impact business activities and ensuring they are delivered within planned timelines and with expected measurable output.
- Support to team members as-needed to improve processes, provide project intervention, and coaching, etc.
You should apply if you have:
- 2-4 years of operations experience in NBFCs/Fintechs with strong stakeholder management experience.
- 2 years of minimum experience working with tech and risk teams.
- Experience managing prioritization, risk tasks keeping user experience and business requirements in view.
- Track record of employee development (including an emphasis on selection and retention).
- Ability to build relationships and influence others without authority.
- Ability to identify gaps and communicate with tech, product, risk, business, and leadership.
- Proficiency in excel, Google Sheets, SQL, Tableau, Databricks.
- Strong written and verbal communication skills.
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