
Customer Service Manager
14 hours ago
Job Role
Front desk manager/executive/associate shall be responsible for managing the company's backpacker hostels effectively.
Location
South India
Department
Hotel operations
Job Experience
1-3 years
Key Responsibilities
- Understanding of hospitality/hotel industry with extensive work experience
- Understanding company vision, business expansion plans, operational standards etc.
- Managing hotel operations under brand network and optimize its operations with a bird eye view
- Hotel pre-launch phase, day to day operations, etc.
- Supervising various functions and human resources (blue/white collar)
- Managing operational quality with attention to detail on infrastructure, services, staff, operations etc. to ensure high service quality
- Handling & resolving escalations and grievances
- Liaising with departments like local police, health/fire/safety departments, local vendors, etc. and ensuring cordial relationship
- Coordinating with other departments within the company to help resolve issues
Qualifications
- Hospitality graduate/post-graduate or diploma in hospitality
- Min. 1-3 years of experience in a hotel, hostel, guest house etc.
- Extensive operational knowledge of hotel operations
- Outstanding communication, interpersonal & time-management skills
- Flexible to relocate anywhere in southern India
- High attention to detail
-
Customer Service Operations Manager
4 days ago
Bharatpur, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000We are seeking an experienced professional to oversee our day-to-day operations. The ideal candidate will manage service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.).Manage email and chat...
-
Customer Service Advocate
6 days ago
Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000Customer Service ExpertJob Summary:This is a full-time on-site role for a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience.Key Responsibilities:Respond to customer inquiries and concerns in a timely and efficient...
-
Customer Service Representative
7 hours ago
Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000Customer Service RepresentativeThe role of a Customer Service Representative is multifaceted, requiring strong interpersonal and communication skills to manage patient relationships effectively. The right candidate will be able to provide excellent customer service, handle receptionist duties, and maintain accurate records using MS Office for data...
-
Customer Service Representative
4 days ago
Bharatpur, Rajasthan, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 15,00,000We are seeking a skilled Customer Service Representative to handle customer inquiries, resolve issues, and provide exceptional support. This role requires a strong focus on delivering excellent service, ensuring timely updates, and maintaining positive relationships with clients.Key Responsibilities:Act as the first point of contact for customer queries via...
-
Customer Service Representative
4 days ago
Bharatpur, Rajasthan, India beBeeReservation Full time ₹ 40,00,000 - ₹ 80,00,000About UsWe are seeking a proactive Customer Service Representative to assist guests with hotel bookings, manage reservations, and provide information on availability and pricing.Your Role:Assist customers with hotel bookings by sharing property details, availability, and pricing.Handle calls, messages, and inquiries from potential guests or partners.Manage...
-
Customer Service Representative
7 days ago
Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 2,64,000Customer Support SpecialistWe are seeking a skilled and customer-focused Customer Support Specialist to join our team.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and remotely.They should possess strong problem-solving skills, with experience in providing technical support to resolve...
-
Customer Service Specialist
8 hours ago
Bharatpur, Rajasthan, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000Customer Service RepresentativeWe are seeking a skilled professional to provide exceptional customer support, enhance the customer experience, and drive business growth.This is a full-time role that involves addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.Responsibilities include:Addressing...
-
Customer Service Professional
5 days ago
Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 7,00,000 - ₹ 10,00,000At a large-scale housing project, we are seeking a highly motivated and customer-focused CRM professional to provide exceptional customer service.This is an excellent opportunity for individuals passionate about delivering outstanding customer experiences and working collaboratively as part of a dynamic team.The ideal candidate will have:Excellent verbal and...
-
Customer Service Representative
8 hours ago
Bharatpur, Rajasthan, India beBeecustomer Full time ₹ 3,00,000 - ₹ 6,00,000Job Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support group, you will be responsible for providing exceptional service to our clients via various communication channels.Main Responsibilities:Handle customer inquiries and concerns in a professional and timely manner.Provide...
-
Customer Service Representative
4 days ago
Bharatpur, Rajasthan, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Job Opportunity: Customer Service Representative">Are you looking for a career that offers exciting opportunities to grow and develop your skills? Do you enjoy working with people and want to be part of a dynamic team? We have an amazing opportunity for you! As a Customer Service Representative, you will play a vital role in ensuring our customers receive...