
Career Opportunities in Customer Service
6 days ago
Key Responsibilities
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Executive. The successful candidate will be responsible for performing various tasks under the guidance of a Supervisor or Manager.
The primary objective is to identify potential business opportunities with customers, in collaboration with the Supervisor or Manager. This involves collecting documents from customers and verifying them against organizational norms.
Additionally, the candidate will be required to log cases in the system according to Standard Operating Procedures (SOP) and follow established processes for disbursement. A key performance indicator will be to meet the sanctioned ratio as per organizational requirements.
The role also entails meeting customer requirements and cross-selling multiple products under the supervision of a Supervisor or Manager. Furthermore, the successful candidate will assist in the empanelment of new vendors and developing relationships with them, in conjunction with the Manager or Supervisor.
Lastly, the candidate will ensure compliance with all Audit/RBI regulations, working closely with the Manager or Supervisor. Key Qualifications
Required Skills and Qualifications
To excel in this position, candidates must possess an undergraduate or graduate degree in any discipline.
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