Senior Relationship Strategist

4 weeks ago


Raipur, Chhattisgarh, India Vulture Wings Group Hr Service Full time

At Vulture Wings Group Hr Service, we seek a motivated and detail-oriented Senior Relationship Strategist to establish and maintain strong client relationships.

As a key member of our team, you will be responsible for building and preserving trusting relationships with our customers.

Your primary objective will be to identify key staff in client companies and cultivate profitable relationships.

You will also be expected to resolve customer complaints quickly and effectively, forward upselling and cross-selling opportunities to the sales team, and promote high-quality sales, supply, and customer service processes.

Responsibilities
  • Understand customer needs and develop plans to address them.
  • Identify key staff in client companies to cultivate profitable relationships.
  • Resolve customer complaints quickly and effectively.
  • Forward upselling and cross-selling opportunities to the sales team.
  • Promote high-quality sales, supply, and customer service processes.
  • Aim to preserve customers and renew contracts.
  • Approach potential customers to establish relationships.
  • Gain solid knowledge of competitors.


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