Customer Support Specialist

3 days ago


Davangere, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Customer Service Professional

We're seeking an experienced individual to provide exceptional support to our clients. As a key member of our team, you'll be responsible for delivering timely and effective solutions through multiple channels.

  • Key Responsibilities:
  • Provide accurate and efficient support via phone, email, or chat.
  • Analyze customer needs and offer tailored solutions to enhance their experience.
  • Collaborate with our technical team to resolve complex issues and improve customer satisfaction.
  • Maintain precise records of customer interactions and follow up on unresolved matters.
  • Stay updated on industry trends and changes in regulatory requirements to provide expert guidance to customers.

Requirements:

  • Degree in Commerce (BBA, B.Com, MBA) from a recognized institution.
  • Excellent Communication Skills: Ability to articulate complex ideas clearly and concisely.
  • Problem-Solving Abilities: Strong analytical skills to resolve technical issues efficiently.

About the Role:

This is an exciting opportunity for a customer-focused professional who is passionate about delivering exceptional experiences and has a knack for problem-solving.



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